SOP Manager
Pharmacy SOP management software built for community pharmacy
Everything you need to write, personalise, approve, share and evidence your standard operating procedures, in one secure online system for every branch, member of staff and locum.
The SOP library
65 SOPs across eight areas of pharmacy practice
Each SOP sets out its purpose, scope, responsibilities and step-by-step procedure, with the GPhC standards and legal basis it supports and a recommended review period.
Governance & Responsible Pharmacist
RP sign-in and absence, managing SOPs, complaints, incidents and near misses, clinical governance, information governance and DSPT, business continuity.
Dispensing
Prescription reception, clinical and legal checks, assembly and labelling, accuracy checking, handout, owings, eRD, emergency supply, compliance aids, delivery and EPS.
Controlled drugs
Ordering and receipt, prescription validity, register and running balances, safe custody, destruction and witnessing, instalment and supervised consumption.
Clinical services
Pharmacy First, New Medicine Service, Discharge Medicines Service, hypertension case-finding, contraception, vaccinations and travel clinic.
Medicines management
Ordering, storage and date checking, cold chain and fridge monitoring, quarantine and returns, patient-returned and waste medicines.
Staff & safeguarding
Induction of staff and locums, recruitment checks, supervision and appraisal, safeguarding children and adults, chaperoning, staffing levels.
Counter & self-care
Sales of medicines and questioning protocols, medicines liable to misuse, healthy living campaigns, signposting and referral.
Premises & equipment
Cleaning and infection control, security, health and safety and COSHH, equipment calibration, accessibility, IT and smartcards.
Features
Everything in one place
Setup questions
60 questions about how your pharmacy works. Answer once for the whole group or per branch, and your details appear in every matching SOP. Gaps are highlighted until they’re filled.
Version control & reviews
Edit, approve and issue new versions with a change note. Previous versions are kept, review dates are tracked and staff are asked to re-sign.
Read-and-sign with check questions
Multiple-choice questions confirm understanding before staff e-sign by re-entering their password. Turn questions on or off for each SOP.
Staff, roles & locums
Assign SOPs by role and branch. Give locums access until a set date. See each person’s training record at a glance.
GPhC standards map
See which SOPs cover each of the GPhC standards for registered pharmacies and Responsible Pharmacist requirements, and where the gaps are.
CPAF readiness & inspection pack
Record evidence per branch for the Community Pharmacy Assurance Framework and download a printable inspection pack.
Built for groups
Run several branches from one account with branch-specific answers, staff and sign-off tracking.
Security & audit trail
Two-step verification, hashed passwords, automatic lock-out after repeated failed sign-ins, data separated by organisation and every action logged.
Works on any device
Nothing to install. Use SOP Manager on phones, tablets, till PCs and laptops through any modern browser.
For your team
Designed for a busy dispensary
Staff see only what applies to them, read in plain English and sign in seconds. Weekly emails remind people of anything outstanding, so you don’t have to.
- Clear “to read” list for every person
- Short check questions written for each SOP
- Signature history kept for every version
See SOP Manager working in your pharmacy
Try every feature free for 14 days, with the full SOP library loaded.